Read CRM contact groups and manage contacts on ICTCRM (ICTContact backend).
A Model Context Protocol server for ICTCRM from ICT Innovations.
ictcrm.com runs on the ICTContact backend, so this server speaks that RPC surface.
It lets an AI assistant read contact groups and — only when you turn writes on —
create and delete contacts and add a contact to a campaign.
npx -y ictcrm-mcp # no install
npm install -g ictcrm-mcp
Requires Node.js 18 or newer.
| Variable | Required | Default | |
|---|---|---|---|
ICTCRM_BASE_URL | yes | Server base URL, without the /rest suffix, e.g. https://your-ictcrm | |
ICTCRM_USERNAME | yes | API account username | |
ICTCRM_PASSWORD | yes | Password for that account | |
ICTCRM_MCP_ALLOW_WRITE | no | false | Unlock the contact write tools (see Safety) |
ICTCRM_TIMEOUT_MS | no | 30000 | Per-request timeout |
ICTCRM_TLS_INSECURE | no | false | Skip TLS verification — self-signed test servers only |
{
"mcpServers": {
"ictcrm": {
"command": "npx",
"args": ["-y", "ictcrm-mcp"],
"env": {
"ICTCRM_BASE_URL": "https://your-ictcrm",
"ICTCRM_USERNAME": "admin",
"ICTCRM_PASSWORD": "your-password"
}
}
}
}
Read tools are always available:
| Tool | What it does |
|---|---|
ictcrm_list_contact_groups | List contact groups (id, name, description) |
Write tools appear only when ICTCRM_MCP_ALLOW_WRITE=true:
| Tool | What it does |
|---|---|
ictcrm_create_contact | Create a contact in a group; returns the contact id |
ictcrm_delete_contact | Delete a contact by id |
ictcrm_add_contact_to_campaign | Create a contact and attach it to a campaign |
The server is read-only by default. Creating and deleting contacts only becomes
possible when you set ICTCRM_MCP_ALLOW_WRITE=true.
The ICTContact backend that ICTCRM runs on exposes contact groups and contact creation/deletion, but its "list contacts" method errors server-side, so this server does not offer a contact-listing tool. It manages contacts and reads contact groups; listing individual contacts is not available over the API today.
Calls go to a form-encoded RPC API at {base}/rest/<Method>, each carrying the
account username and password. There is no separate token to provision.
Built by Tahir Almas at ICT Innovations — the team behind ICTCRM, ICTContact, ICTDialer, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictcrm.com.
MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictcrm-mcp.
Source-derived launch command. Check the maintainer’s required arguments and credentials before running:
npx -y ictcrm-mcpMerge this template into ~/Library/Application Support/Claude/claude_desktop_config.json. Keep existing servers. Add any arguments, credentials, and permissions required by the maintainer; this template has not been install-tested.
{
"mcpServers": {
"io-github-ictinnovations-ictcrm-mcp": {
"command": "npx",
"args": [
"-y",
"ictcrm-mcp"
]
}
}
}Restart Claude Desktop completely for changes to take effect. Confirm the server appears connected in the client’s tool list, then try a read-only example from its documentation.
Claude Desktop setup referenceictcrm-mcpnpmio.github.ictinnovations/ictcrm-mcp works with any MCP-compatible client. Copy the config snippet from the Configuration section above and add it to the file shown for your client, then restart the application.
~/Library/Application Support/Claude/claude_desktop_config.jsonRestart Claude Desktop completely for changes to take effect.~/.cursor/mcp.jsonRestart Cursor for changes to take effect..vscode/mcp.jsonReload VS Code window for changes to take effect.~/.codeium/windsurf/mcp_config.jsonRestart Windsurf for changes to take effect..mcp.jsonSave at the project root, then start Claude Code in that project and review the MCP server approval prompt. Keep real credentials out of shared files.